Raw Message Contents Reference for Zendesk Support Connector

In general, Raw Message Content settings are used by workflow triggers to define how to process data fetched from a system. This converts data from one format (such as csv or json) into Saltbox Message format (XML) so it can be processed by the workflow.

Refer to the details below.

Zendesk Support Connector triggers utilize the following message formats:

Message Format Description Version
Zendesk Converter - with split options Handle Zendesk data. Optionally configure data splitting settings. 2.2+

Message Formats

Zendesk Converter - with split options

Message Format Description Version
Zendesk Converter - with split options Handle Zendesk data. Optionally configure data splitting settings. 2.2+