Zendesk Support Connector Reference

Connect an integration to Zendesk using the Zendesk Support Connector for Saltbox.

Actions Reference provides details for actions used to build a workflow.
Workflow Trigger Reference provides details on how to configure advanced settings to fetch the data needed by a workflow.
- Format Settings Reference provides details about how to handle and pre-process trigger data.

Release Notes for Zendesk Support Connector

Zendesk Support Connector updated - v2.4.0

v2.4.0 - November 14, 2023

Zendesk Connector version 2.4.0 adds a new trigger data type (message source) to support saving search results into a bulk data file instead of standard message.

Zendesk Support Connector updated - v2.3.0

v2.3.0 - August 22, 2022

Zendesk Support Connector version 2.3.0 renames the action "Get a List of Users" to "Get a List of Users by ID" to improve usability.

Zendesk Support Connector updated - v2.2.4

v2.2.4 - April 18, 2022

Zendesk Support Connector version 2.2.4 adds default settings to workflow triggers.

Zendesk Support Connector updated - v2.2.3

v2.2.3 - August 2, 2021

Zendesk Support Connector version 2.2.3 updates action names and descriptions.

Zendesk Support Connector updated - v2.2.2

v2.2.2 - July 19, 2021

Zendesk Support Connector version 2.2.2 is a preventative update that addresses a known memory issue.

Zendesk Support Connector updated - v2.2.0

v2.2.0 - September 23, 2020

Zendesk Support Connector version 2.2.0 features schema files for mapping action targets in Visual Data Mapper.

Zendesk Support Connector updated - v2.1.0

v2.1.0 - August 26, 2020

Zendesk Support Connector version 2.1.0 includes minor usability updates to tooltips and output variables.