Release Notes

Zendesk Support Connector updated

Zendesk Support Connector version 2.2.3 updates action and workflow trigger names and descriptions to make them easier to use. This update is backward compatible, in that all updated action/trigger names will appear in place of the old ones as soon as the connector is updated (no user config needed).

Action and workflow trigger names have been updated as follows. Other actions remain unchanged. Action details including descriptions and configuration options are documented in the connector reference section Zendesk Connector Actions.

• Actions:
  • Create a Comment on a Ticket was renamed from “Ticket Comment Create”.
  • Create a Group was renamed from “Group Create”.
  • Create a Group Membership for a User was renamed from “Group Membership Create”.
  • Create a Request was renamed from “Request Create”.
  • Create a Ticket was renamed from “Ticket Create”.
  • Create a User was renamed from “User Create”.
  • Create a User Identity was renamed from “User Identity Create”.
  • Create an Organization was renamed from “Organisation Create”.
  • Delete a Group Membership from a User was renamed from “Group Membership Delete”.
  • Get a Group was renamed from “Group Get”.
  • Get a Group Membership was renamed from “Group Membership Get”.
  • Get a List of Organizations was renamed from “Organisation Get Many”.
  • Get a List of Users was renamed from “Users Get Many”.
  • Get a Request was renamed from “Request Get”.
  • Get a Suspended Ticket was renamed from “Suspended Ticket Get”.
  • Get a User Identity was renamed from “User Identity Get”.
  • Get a User's Related Info was renamed from “User Related Info Get”.
  • Get an End User was renamed from “End User Get”.
  • Get an Organization's Related Info was renamed from “Organisation Get Related Info”.
  • Search for a Request by Keyword was renamed from “Request Search”.
  • Search for a User by Keyword was renamed from “User Search”.
  • Set a User's Default Group Membership was renamed from “Group Membership Set Default”.
  • Set a User's Primary Identity was renamed from “User Identity Make Primary”.
  • Update a Group was renamed from “Group Update”.
  • Update a Request was renamed from “Request Update”.
  • Update a Ticket was renamed from “Ticket Update”.
  • Update a User was renamed from “User Update”.
  • Update a User Identity was renamed from “User Identity Update”.
  • Update an End User was renamed from “End User Update”.
  • Update an Organization was renamed from “Organisation Update”.
• Workflow Triggers:
  • Get a List of Comments by Ticket was renamed from “Ticket Comments”.
  • Get a List of Group Memberships was renamed from “Group memberships List”.
  • Get a List of Groups was renamed from “Groups List”.
  • Get a List of Organizations was renamed from “Organization List”.
  • Get a List of Requests was renamed from “Request List”.
  • Get a List of Suspended Tickets was renamed from “Suspended tickets List”.
  • Get a List of Tickets was renamed from “Ticket List”.
  • Get a List of User Identities was renamed from “Users identity List”.
  • Get a List of Users was renamed from “Users List”.
  • Search Users, Tickets or Organizations by Keyword was renamed from “Search Users, Tickets, and Organizations Records”.

For more details, see Zendesk Connector Reference