Error Occurred

This error occurs when a connection cannot be made to Service Layer during “Workflow Message” or “Workflow Message Data” triggers.

Details are logged and can be viewed in the messages screen.

  1. On the failing message, go to Actions > View Trigger Details.

  2. Select “Logs for Trigger”.

  3. Scroll down or search for “Error Occurred”. Details included in this line will aid in further troubleshooting.