HTTP response code 500
500 - unexpected error
Cause
This is a general-purpose error message. It is sometimes temporary, so wait briefly before attempting the API call again.
Resolution
Due to the unknown nature of this type of error, general troubleshooting instructions are outlined below, however if the issue persists, a root cause should be determined by analyzing application logs.
-
Wait briefly before attempting to call the API again.
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If the error persists, review the project’s logs in Saltbox. Go to Project Settings > System Information > Logs and search the relevant log for
ERROR
details.